CLIENT REVIEWS
Unsolicited client testimonials highlight our insistence on outstanding customer service; it’s no wonder the great majority of Lowell residences are built on referral.
“LCH is a step above other builders in the area. It has been a great experience as a neighbor . . . I wish LCH had built my house.”
“Scott,
I’m loving the house, I’m turning every weekend into a long weekend up here. Friends and family are up with us all the time. I can’t tell you how many compliments we have on our home, even from people walking down the path behind the house.
I hope you and your family are well. Thanks again for the house I’m loving it!!!”
“We would like to thank you for helping us restore our home to its original condition after the extreme water damage. We are so proud to have a Lowell custom home, and appreciate your dedication, professional expertise and patience to provide guidance through the process.”
“We didn’t get a chance to “thank you” for everything you did to help us with our pergola project. We absolutely love it! We truly appreciate having Lowell Construction as our contractor because once again, you guys did a great job! You make the entire process smooth and streamlined, which alleviates a lot of stress and guesswork for us. Now we’re looking forward to many family get togethers this year in our newly remodeled backyard! Definitely a joy and a blessing as we head into 2021.
Best wishes to you and your family for a very Happy and Healthy New Year!“
“Scott,
Thank you so very much for taking care of the mechanical room electrical shielding issue.
We so appreciate YOU. Building a home with you was a dream. You were always at our side for the 15 years.
YOU are the BEST.
Sending you and Melissa wishes for health, joy and peace this Christmas and 2021 and always. Hugs”
“We have arrived in Wisconsin safely and went by the house to take a peek. Honestly, I was in disbelief. The home is GORGEOUS!
I had a vision for what I thought it could be, but truly it exceeds my wildest dreams of the space. It has been a very stressful several weeks for us (just like everyone) and I cannot tell you how wonderful it was to see the house today. Thank you so much for all the hard work and attention to detail. The pride you take in your work is visible in every single room.
Thank you so much for everything. I couldn’t have imagined a more beautiful home!”
It’s beautiful!!!! Worth the wait and then some. It is bigger and more beautiful than I imagined. I couldn’t be more happy with this project. Many thanks for the awesome job!!!!!
Thank you for the beautiful flowers! Such a wonderful gift to come home too.
Randall and I also wanted to thank each of you for your diligence, hard work and dedication to perfection. Moreover, Steve has been an absolute pleasure to work with. We are appreciative of his positivity and making sure each project is done well and timely. We will miss seeing his smiling face everyday.
Thank you for helping to make a large project run smoothly and effectively. The interior of the addition looks beautiful and we couldn’t be more excited.
After interviewing several Home builders in the Lake Geneva area we decided to go with Scott Lowell and Todd Cauffman. Building our Dream Home was one of the biggest decisions we have made thus far in our lives and one we will never regret! The entire Lowell Team from start to finish were phenomenal to work with. They attended to all of our needs and surpassed all of our expectations! It was a truly Awesome experience and Our Home is Beautiful Beyond Words! Kudos to All who are a part of Lowell Custom Homes Team! You have truly built Us our forever Dream Home! Love You Guys!
“Jennifer and I can’t say enough about how helpful and awesome you are and have been in the outcome of the house.
We made the right decision to work with Lowell and we are very proud of results.
You guys are a first class organization and the “we can get it done” attitude is 2nd to none.
The drainage, soil issues and zoning was quite challenging, but you guys came through for us.
Jennifer and I cant tell you enough times how much we appreciate you guys and would use you again for any reason.”
“Lowell Custom Homes just completed an outstanding renovation of our home on Lake Delavan! Scott listened to our ideas and our needs and he created rooms that surpassed our expectations. We are thrilled with our home! “
“When we arrived at midnight to see “the finished product” that Lowell Custom Homes had just completed on budget and on time, all we could say was WOW.”
“Hands down one of the finest design/build teams I’ve ever worked with over our 20 years in business.”
“Lowell went above and beyond to make sure the project was easy and surpassed all of our expectations. Thank you Lowell!”
“Lowell Custom Homes has a superb staff inside their office and out in the field.”
“The Lowell team was terrific, from start to finish. Tim, George and the entire staff exceeded all expectations and we could not be happier with the finished product.”
“Lowell Mgt remodeled two baths and two bedrooms for us. They were professional at every stage of the project, and came in both on time and on budget. Even more importantly to us the final quality is exceptional. They communicated well with status updates and we had productive status meetings throughout. Not only do we recommend them highly but we are already discussing an even larger remodeling job in the near future”
“We hired Lowell Management to design and build a custom home on our own lot. Scott and his team managed the process from end to end – from the architectural drawings through the entire construction project. Scott and his team did a great job. The work was of high quality, they were always responsive and they kept in frequent communications. i would definitely hire Lowell Management to build us another home.”
“As an interior designer and speaker on trends and ideas for the home, I evaluate and edit thousands of images throughout the year. It is always exciting to see the latest homes that have been completed by builder Scott Lowell, architect Todd Cauffman, and the forward-thinking team at Lowell Management. These homes express the timeless style and refreshing attitude that everyone is longing for. I’ve come to truly appreciate the people behind the homes along with the importance they place in exceeding the expectations of their customers! My customers and the people who attend my seminars are always inspired when I show them the design and detailing of homes by Lowell Management.”
“If you are looking for a professional custom home builder, Lowell Management is the builder for you. They go above and beyond what is expected in the industry, and they build a beautiful, quality home. Their team is exceptionally organized and efficient throughout the building process. Lowell Management prides themselves in customer satisfaction, you will not be disappointed with the final product!”
“Working with Lowell Management to build our dream home was an exceptional experience from the first interview with Scott Lowell to receiving the keys from our project manager Tom York! Scott, architect Todd Cauffman, interior design consultant Beth Welsh and the entire Lowell team listened to our wants and needs and incorporated them into our plans, making our house a beautiful home. The communication, much of which was done out of state, was seamless. I was personally involved in every decision for every square foot of our home and no question or clarification, change or modification, was out of reach for the Lowell team. And now that we have been in our home for 6 months, the care and consideration for us and our home continues. Lowell has been our partner and together we’ve receive the highest compliment from many who have visited our home –the quality and craftsmanship is impeccable and there isn’t single square foot that hasn’t been thought of! We are blessed to be able to build the home of our dreams and lucky to find a builder who cared about the process and outcome just as much as we did.”
““I am extremely happy and satisfied with all aspects of work done by Lowell Management Services. The office personnel were very responsive in a timely, professional and positive manner. The project manager, Rich Kinter, always responded quickly and comprehensively. He was continuously ‘on top’ of the project and ready with requested information whenever I spoke with him. The field superintendent, Dennis, kept the project moving along and on time even with weather set backs and other unforeseen hindrances. He always maintained a clean and safe job site as well as regularly keeping me informed of their progress. The interior designer, Beth, listened closely to our design requests to select items, which paralleled our chosen aesthetic as well as bringing her own personal perspective.
Additionally, from the landscaper to the irrigation contractor, all trades and contractors Lowell Management Services employed, were very professional and approachable. They adhered to the project’s time schedule without compromising the quality of work, all the while maintaining a clean job site and welcoming any questions.
Overall, Scott Lowell and his team worked attentively, fairly and professionally with me throughout each step of the project and, therefore; I would not only work with them again, but recommend them to anyone else.””
“We absolutely love our newly remodeled house. We completely gutted and rebuilt 3 bathrooms. We moved walls, fixtures and doors. We also removed our old deck and tripled the size and made it an elevated 3 season room. We were very pleased with Lowell Custom Homes professionalism. There were never surprises. They took great care to make sure the new room matched the style of the house and was structurally safe and sound. Since this was a vacation home, all work was performed while we were in Texas. Work was completed VERY close to on time.”
“The entire Lowell team was a pleasure to work with from the architect all the way through to the decorator. They made our ideas come to fruition. The Lowell team worked together seamlessly and kept us informed throughout the entire process and deadlines were always met. We would highly recommend Lowell Management Company for any construction project. We couldn’t be happier!”
“From the initial standing on a parcel of land, to the opening of the front door of my beautiful new home, Scott Lowell and Lowell Management couldn’t have been more professional, helpful, and thorough. I came to them with an idea in my head, and, after asking me the right questions, and listening to my answers, they delivered to me that idea in a home I am very proud to own.
If you’d also like a home you’ll be proud to own, I highly recommend Scott Lowell and Lowell Management.”
“The building process with Lowell Management was wonderful. Our home is everything we wanted. It was very comforting to know Lowell was so trustworthy. He came in on budget and on time. They are dependable and responsive. We are so pleased with the quality of work and would recommend him and his team highly.”
“Lowell Management was a great company to work with to build our dream home! They were very detailed oriented and helped us every step of the way. I would highly recommend them to anyone who is looking to work with a group who is friendly, listens to what you want, stays on schedule, is there if you need anything and builds a BEAUTIFUL home.”
“Selecting the right home builder is the most important decision and we feel fortunate to have Lowell Management to build our dream home. Outstanding teamwork! Quality construction and attention to detail. They defined our needs so we could stay within size, price and type of home we wanted. Enjoyed every step of the building experience and would choose to build with them on any other project in the future.”
“Project came in right on budget. Was a real WOW when we walked through the door. Could not have been more perfect. Our project manager was the best. Always available to answer questions. Our dream retirement home has come true. Thanks to everyone who contributed.”
“Beautiful homes!!”
“Beautiful superior quality homes.”
“Lowell Management built our dream home. The entire Lowell team worked together like a well oiled machine from the beginning of the project through the completion. They collaborated with both of our architects. Our Superintendent was amazing, he was great at listening to our needs & often came up with ideas on site to fix any problems that did occur. We would not hesitate to hire this company of professionals again!”
“Scott is one of the most trustworthy builders around! His work and his work ethic is outstanding! The process he goes through with his clients hands done has been one of the best experiences I have ever had! Our work is in process and we want him to do the remodel work on a new house as well!”
“To everyone at Lowell Management Services, the gift basket that awaited us when we returned to our ‘new and improved’ home was fantastic and such a nice surprise. There was no end to the goodies and we appreciate eah and every item as well as your thoughtfulness. Alas, we might never use the Sopra gift card as Mary Ann refuses to leave her new kitchen (that’s only a slight exaggeration).
The results of your efforts here on Bender Court are spectacular. It’s only been three weeks since our return and we’ve nearly forgotten what the old interior looked like. The reconfiguration and addition have updated the entire house. Our friends continue to marvel that we never came home to check on progress over the winter. Our reply: LMS is the best. You kept us posted all along and there were no bad surprises; only good ones.
Thank you for our new home. Once the siding is finished and the deck is replaced (both good decisions), the results will be transformational. And when John’s couch arrives for the new TV room, all will be well in the world.
Thanks to each and every person who hade a role in making it happen.”
“We are so happy with our new home! Scott Lowell, his staff and contractors are amazing. Everyone works together seamlessly – it is obvious Lowell Management is a well-oiled, well-run custom home building machine!
Lowell makes the process of building a new home effortless for his clients. Every part of the home building process is taken care of. They stay on task, keep you informed and make it very easy to stay within your budget. They conduct themselves with the highest level of ethics and integrity. The end result, extremely happy clients.
We have a stunning second home! Beautiful craftsmanship and attention to detail. We love every inch of it! We would recommend Lowell Management over and over without hesitation.
Tery & Lisa Gonsalves”
“Lowell built our lake home in 2013. We could not be more pleased. Lowell continues to be available to us. No matter what my concern is, Scott has been attentive and reliable to resolve the issue. Lowell is known for the quality of their work and it shows. Scott remained open to knew ideas through out the project. Scott suggested woods beams on ceiling as accent. I would have never thought of this. Now I love it. With so many choices to make, I let a few go, trusting Scott’s professional decisions. We were on budget with almost everything. Our home is perfect and it was done on schedule!”
“We used Lowell Management for an addition to our home. I must say, we could not have been more pleased!
They quoted us a cost and time line, then were done exactly when they said they would be and for not a dollar more than they quoted.
Very Impressive!!!!
I would use them again, in a heart beat!!!”
“After working on many projects with Lowell Management in the past few years, I have the highest regard for Scott Lowell, Todd Cauffman, and all of their project managers and subcontractors. Every client of theirs that I have worked with has been thrilled from the design phase through completion. Lowell builds a custom home with beautiful details and well thought out plans. They provide defined vision and high end detailing that exceeds the expectations of every homeowner that they build for. I highly recommend Lowell Management for any size project that you have in mind.”
“They are the absolute best! They are reliable, thoughtful, helpful and almost always finish a project on time. We have used them for many different projects and have always been pleased.”
“We wanted to let you know how happy we are with our new home! It is truly more than we ever hoped it could be. You, your staff and contractors are amazing. Everyone works together seamlessly – from Todd, to Beth, to Dennis and crew – it is obvious Lowell Management is a well-oiled, well-run home building machine!
Thank you for making the process of building a new home effortless for your clients. You always hear people say “building a new home is so stressful.” Well, they should have a home built with Lowell Management. We had to switch builders after we had our house plans designed, and it is the best thing that could have happened to us. We wish all business people conducted themselves with the values, ethics and integrity with which you run Lowell Management.
So thank you for building us a stunning second home! We love every inch of it – simply beautiful!”
“I want you to know how happy I am with everyone at Lowell Management. We chose Lowell because of your reputation for quality, but you have given us an unexpected level of commitment.
Our concerns are heard and resolved: not enough light in laundry room? Now I have a window. The powder room is too big? Now I have a big built in closet. Jim’s concerns-dead space and not enough height in garage: Now Chapman has a built in bookcase and Jim has a side winding garage door. Medicine cabinet doesn’t work in new bath: Now custom medicine cabinet. The list is even longer than just these. Every concern has been considered and resolved if possible.
Even more amazing: When I asked for the extra bath after the house was framed out, I really thought you would say “too late” and I would have understood and accepted that. Yesterday I thought you “too late” again on the board walls, but did not. You and Tim even improved on the idea. The fact that you stop our meetings and make my-should have-figured-out 3-months-ago ideas work is awesome. These will definitely be some of the things I list when someone asks: Why the Lowell team? You are the best!
Thank you!”
“Thank you for the beautiful home you built us! We absolutely love it! We are looking forward to many years and memories ahead. Thanks for making our dreams come true!”
“This whole process of the addition has gone smooth as silk. Great subs, excellent workmanship, nice people. You accomplished what I was hoping for- it doesn’t look like an addition. To top it all off, Tom made things happen when they were supposed to and his extra effort is way above and beyond.
Thanks!”
“We would like to express our thanks to you and all your staff. The house is everything we hoped it would be. It has been a wonderful experience and we look forward to our life here in Lake Geneva.”
“You have been so generous with my parents (mostly with your time and unfailing work ethic) and I have learned a lot from your interactions with clients. Reputation and name are everything…I greatly respect your company. Thank you so much.”
“We thoroughly enjoyed the fireworks from our beautiful new home. We could not be more thrilled with it. Thank you for making the process so exciting for us over the past six months.
So many people have stopped in to tell us what a beautiful home we have. The credit goes to you.”
“Just wanted to thank you and your fine group of employees and subs for crafting such a beautiful home for us! The building process went so well. A good friend, a realtor, who has seen many quality, high end homes over the years and is not easily impressed, got tears in her eyes walking through our house. She loved it too!
Thank you!”
“Congratulations on winning the Peoples Choice for 2011. Your homes are so far above and beyond anything else out there. We are so happy that you would build for us.”
“First of all we love our beautiful new Lake House, a place that we as a family will enjoy for many years to come. You and your great team worked to help make this place a reality for us. The experience was so positive and now that the house is complete we can say that it exceeded our expectations…. you made the process enjoyable.”
“Where do we begin – thank you, thank you, thank you! You not only built us a house we have dreamt about for the past 25+ years….. You and the entire LMS team have been a delight to work with and we can’t thank you enough for all you have done.”
“Every time we are at the house it feels more and more like home and I am still in awe every time I walk in. It truly has been a pleasure…Beautiful, spectacular, magnificent, amazing are all words to describe our new home. We couldn’t be happier and we look forward to enjoying our home for years to come and building wonderful memories with our children. Lowell Management truly builds homes beyond expectations!”
“Everybody at Lowell Management has made our building experience very enjoyable. You’ve all been so helpful, kind, understanding and responsive to all of our, sometimes unusual, building requests.”
“Mike & I can’t begin to tell you how much we are enjoying our beautiful new Lakeland condo. We are just thrilled that we were able to purchase on of your properties- your work is impeccable & your entire staff was a pleasure to work with. We love Geneva national & our plan is to “upgrade” in the future. We look forward to working with you all again!.”
“We were delighted with the updated look of our landscape when we arrived this weekend! Thank you very much for your generosity and kindness.”
“What an amazing welcome to our new home!…We are the ones who should be showering you with gifts as you have together created one of the most beautiful homes in Lake Geneva. You are such a professional group of people & you deserve a lot of praise, as we are thrilled with our new home.”
“Thank you so much for the fantastic secret room…you truly built their dream home- a place where they are happy…I can’t imagine a more perfect place. Thank you for your generosity and thoughtfulness- the secret room will be a treat for years and grandkids to come!”
“Thank you to all who put in long hours to make our new home a reality! You are a talented group of individuals who together made a beautiful home for us. We are delighted with the house and just wanted to say thank you.”
“…we are so grateful that when we have an issue, you treat it as if we are your only client. Thank you all for understanding how important our home is to us.”
“Thanks to the people of Lowell Management for the beautiful welcome package. It was nice to have two exquisite flower arrangements to place in our great room, as well as to snack a bit after the first step of our move. The home you have built for us is fantastic – we’re looking forward to spending the summer in Lake Geneva.
Best regards!”
“Dear Scott,
You will certainly be highly recommended by us. As I told you in the beginning I am pretty picky. We have worked with lots of contractors, and for the most part been pretty happy, but your group is above and beyond any previous ones as far as P.R., details, being fair, and trying to make us happy. I felt most comfortable leaving the project and going away, which surprised even me! We have been very, very pleased…
The Verdict…
Fantastic! I am in awe of everything and how neat it turned out!
Thanks so much for the beautiful bouquet and basket of goodies. It all goes far beyond anything expected. This has been a most pleasant experience, with all of you (as well as Tim). Can’t thank you enough for just everything.”
“Dear Scott & Melissa,
We would like to thank you and everyone connected with your organization for your efforts in the completion of our beautiful home. The professionalism shown by your employees and subcontractors in the quality and timely completion of their work, was more than we could have hoped for. Their attention to detail met all of our expectations.
Working with an organization like Lowell Management changed what was becoming a disaster into an unqualified success.
Thank you for all that you have done for us.”
“Dear Scott, Todd, Jay, Tim and Kris,
We would like to express our deepest gratitude for all you have done to help us build our home in Geneva National.
The entire process was very enjoyable for us. We appreciate The outstanding architectural design and the diligence, patience, and attention to detail that all
of you have shown.
Many thanks for being such excellent communicators and for responding so quickly to all of our concerns. You have performed beyond our expectations,
and we are truly grateful.
Thanks also for the incredibly beautiful flowers and all the wonderful housewarming gifts.
We are inexpressibly grateful for a job well done!”
“Scott, Melissa and the entire Lowell Management Team,
We appreciate the contribution that each of you made to create a stunning home for us. The floral arrangement and welcome basket provided refuge on move-in day. The key chains – a perfect Lowell touch. We welcome you to visit your “finished” product. Thank you Lowell team!”
“Last week-end we arrived at the house late Friday night, exhausted from
a week’s work and travel, but instead of rushing off to sleep, we stood mesmerized in the living room, and then in the basement, and admired our beautiful house. While there are many bigger and more expensive houses in the development, we can’t believe how you and your team have turned our dreams into a home. We cannot think of another place we would rather be, or a way you could have made our house more perfect for our needs.
We don’t know where to start, except by saying thanks to you—for creating a company full of expert craftsmen and women, and really special people. We know that you could have built our house twice over, and collected a lot more money and less grief in the process, if you started with a vacant lot rather than a major rehab project. But your patience and incredible focus on your clients were both obvious and amazing to us.
Your insistence on putting your clients first permeated through the entire team. We very much appreciated Todd’s expertise and patience when we had to make adjustments to accommodate reality; and his willingness to meet with us at odd times—including the day after Thanksgiving—when others were tending to their families and other interests. We also cannot thank Jay enough for working with us on every detail, until all the parts were identified, ordered and some reordered! But Mike, his team and the subcontractors represented the day-to-day face of the company, and they were all a pleasure to work with. To this day, we still marvel at the fact that Mike is not in a psychiatric ward by now. And that is a very good thing, because we relied on him for everything. His expertise, patience, humor and understanding got us over the bumps that construction and renovation inevitably bring, and we can’t think of a person that we would have rather worked with. Of course, Al, Dale, Jeff, Dawn and everyone else demonstrated a level of expertise that makes a ‘Lowell house’ so special.
So thank you very much for leading a company of terrific people, who always took the time to care and deliver. We are grateful to you and them, and now can’t wait to enjoy our house for many years to come.”
“We are so excited seeing our dream home come to completion. We consider ourselves fortunate to have had this huge undertaking handled by the best team possible. We were impressed by the care and attention given in every stage by everyone involved in the front office and on the construction site. The final result has given us a beautiful home that we are proud to say was constructed by Lowell Management! Please feel free to show this stunning home and exceptional quality construction anytime.”
“When Joyce and I met you for the first time to discuss our plans to build a home at Geneva National, we were deeply impressed with your sincere concerns about our making the ‘right’ decisions and your high degree of professionalism. We also had a strong feeling of trust and integrity in talking with you. We did make the right decisions, and you exceeded our high expectations in building our dream retirement home at Lakeview Pointe. We are also very grateful for the assistance you have rendered to us. You will always be in our mind and hearts.”
“I just wanted to mention the stellar reputation that you and your company have among those that own a Lowell home. With all of the fall and early winter functions at the club, we have had the opportunity to speak with many homeowners and they simply can not say enough about you and your firm. Whether the discussion is the impressive workmanship or the expert follow-up they all remark about what a quality organization you run. Suffice it to say, we are very proud owners of a Lowell home. We look forward to the day when we are working side by side with you and your staff to design and build a home in GN.
Much thanks!”
“This is just a small token of our deep appreciation for all the hard work
you did on our behalf during the past 9 months or so. The end result is our home.
More beautiful than we could have imagined! The process was ‘simple’ and actually fun at many times, and all done with our best interest in mind.
Thank you!!”
“We wanted to thank you and your staff for making our dream home a reality. We also appreciate the special things you did to make sure we were able to move in before Christmas last year. Since moving in, we have had numerous family gatherings in our new home. The house has lived up to all of our expectations and then some. This is our fourth new home, in addition to numerous other pre-owned homes (8), and it is by far the best-built home we have ever experienced. We also have family and friends who have built new homes, but nothing as well built as this one. We have had many compliments from visitors, even my brother-in-law, the builder.”
“Lea and I want to express a sincere thank you for the extremely fine job done in building our house. The attention to detail that is evident is remarkable. You are all artists who just happen to build houses instead of working on canvas. You have exceed our expectation in all regards. In short, it’s beautiful! We greatly appreciate the maximum effort that was put forth by all to enable us to move in before the holidays. It was our best Christmas gift ever.”